Return & Refund Policy
Thank you for shopping at Wonanne.com! We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we're here to help.
Returns
You have 15 days after the delivery of your product to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer support team at support@wonanne.com. Provide your order number and details of the product you wish to return, and we will guide you through the process.
Return Address: 1507 Citrus,
Fort Pierce, FL, 34950, USA
Refunds
Once we receive your returned item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your original method of payment within 5-7 business days.
Please note that:
- Shipping costs are non-refundable.
- You will be responsible for paying for your own shipping costs for returning your item unless the return is due to an error on our part (e.g., wrong or defective item).
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at support@wonanne.com or call us at +1 772-332-0090.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@wonanne.com to arrange an exchange.
Contact Us
If you have any questions about our Return & Refund Policy, please reach out to us at:
Email: support@wonanne.com
Phone: +1 772-332-0090